A: We sincerely apologize for the difficulty you are experiencing while trying to print this pattern. Once you have located the pattern you wish to download, click on the “Download Pattern” button. After the pattern file opens, navigate to the top right corner of the screen, where you will find the option to print the pattern. Before proceeding to print, ensure that your printer is powered on and properly connected to your device, whether by USB or through a wireless network. Once everything is set, click the print option to begin printing your pattern. https://www.yarnspirations.com/en-ca/products/bernat-coziest-cable-knit-blanket If you are still having an issue, please send your details to inquire@yarnspirations.com and we will get back to you as quickly as possible.